Privacy Policy

Updated September 29, 2022

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kitchenrefresh.net (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Estimator and Submitted Form Information, as well as third party integrations, pages, links, etc. that may also track, collect, or obtain information about you that would be under those third party privacy policies.

How do we use your personal information?

We use the Information that we collect generally to communicate with you and provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Constant Contact for automated and other email marketing communication - you can read more about how Constant Contact uses your Personal Information here: https://www.constantcontact.com/legal/privacy-statement. We also use Project Broadcast for text marketing - more information on how they use your personal information is here: https://www.projectbroadcast.com/m/privacy/. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here://www.google.com/analytics/terms/us.html. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use ConvertCalculator for website online estimator collection. Please visit their privacy policy here. We also use ApexChat to enable live chat communication. You can read more about their privacy policy here: www.apexchat.com. Our website is also hosted on SquareSpace which has features enabling clients to complete and submit forms which may contain information. Please review their privacy policy here: https://www.squarespace.com/privacy. Our store locations on our website utilize a third party mapping software called StorePoint which may have visitor tracking. Their privacy policy is located here. If you applied for financing with our preferred financing partner Hearth, their privacy policy is here. If you applied for financing with our preferred financing partner Lightstream, their privacy policy is here. If you visited our Inspiration page and downloaded or clicked the links to our Pinterest page there, their privacy policy is here. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by:
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention

When you complete a submission or estimate through the Site, we will maintain your Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at mail@kitchenrefresh.net or by mail using the details provided below:

4100 Hagen Ave., Suite F, Bismarck, ND, 58504, United States